Reviews for Blue Circle Meet and Greet Heathrow Airport

Very easy to find, communication was very good. Didn't have to wait at all. Very happy overall.

Mr Kroustalakis, 19 Sep 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

HX provided an easily to use search facility and a range of companies to provided competitive quote with very detailed and useful information on each company and directions etc.

Mr Adewale, 07 Sep 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

We will never book with Blue Circle meet and Greet parking at Heathrow again. It took an hour for our car to be returned and when it finally arrived there was significant damage caused to the underside of the car, suggesting that one of their drivers had not driven the car with any car. We are seeking compensation from Blue Circle to pay for the damage caused. We did not check the reviews beforehand but wish we had. They have a terrible reputation.

Mr Quant, 06 Sep 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

Booking was easy but the company I used for meet and greet wasn’t to good. But overall was good

Mrs Quentin, 02 Sep 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
3 out of 5

Our car collection took an hour! Very unsatisfactory service

Mrs Richardson, 27 Aug 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
2 out of 5

The car took 35 minutes to arrive from the phone call made form baggage reclaim. I received a parking fine for the four hours that the car spent at the Holiday Inn at Heathrow for whatever reason that was, although this was also cancelled with a follow-up letter. I have no idea why my car was not move directly to the car park it was supposed to be out perhaps you could investigate in case it was unauthorised use. It also shows on the built in car tracker log. On my previous use of the same service the week before, the car arrived caked in dust from the off site car park it was parked in during the heatwave, this isn't really acceptable, it should be parked on tarmac. On both occasions I was only offered a shoulder shrug by way of acknowledgement, other companies show more customer care IMO.

Mr Meakin, 25 Aug 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
2 out of 5

Valet parking was useless. Found that my car had been driven in excess of 24 miles …the boot was opened (intelligent apps on BMW’s) and customer services didn’t want to know.

Mr Cooper, 20 Aug 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

Lots of excess miles on car. Had to wait over 30 minutes for car, although l rang from baggage hall. Staff not helpfull.

Mr Field, 18 Aug 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

I was pleased to see that less than 8 miles had been put on the clock using the meet & greet service.

Mrs Morgan, 17 Aug 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

The drop off was fine. Your system was that i was to call one of three numbers on the card given to me at the drop off, after collecting my luggage. One number came up as "not valid". I called the other two a total of 12 times and they were either engaged or there was no answer. Eventually I went to Level 4 at Terminal 2 and found my car was there.

Mr Good, 09 Aug 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
4 out of 5

I’ve raised a formal complaint with HE and the parking provider, both of you have provided the worst customer service I’ve ever experienced. Our car is damaged and has clearly been driven recklessly and further than just the compound. The staff are rude and abusive, and I can’t reach anyone today to speak to, both companies hiding behind 30 day wait times. Our trip was ruined by this experience and I will never trust HE again with any booking, and will strongly advise family and friends against it too.

Mrs Walker, 08 Aug 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

All very smooth. No issues and my car was waiting when we returned despite a really quick passage through passport control and baggage reclaim. Will definitely use them again.

Mr Gaught, 29 Jul 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

Very poor performance on return journey. This is supposed to be a ‘meet and greet’ service. We had to wait in the car park for over 1 hour before our car arrived!!

Mr Southern, 25 Jul 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

Everything went smoothly on departure and arrival. The facilities were fine. And the staff were very helpful. Thank you

Mrs Belcher, 20 Jul 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

Everything went smoothly, no complaints. Would use again

Mr Marson, 14 Jul 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

Second time have used you and Blue Corcle meet and greet - both times have called and had to wait for the car - it’s not meet and greet! Disappointing service

Mr Wilson, 06 Jul 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
2 out of 5

Very efficient and professional. Thanks

Mr Conlan, 05 Jul 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

I booked parking for three days at LHR. Perhaps more signs on the way into Heathrow, but other than that is was an excellent experience.

Mr Lumley, 04 Jul 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

Staff very helpful at Heathrow.

Mr Hetherington, 01 Jul 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

A fast efficient service .

Mrs Evans, 01 Jul 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

The only link to the destination took us to the post code and we didn’t know where to go when we got there. We did two very slow laps of the area as there weren’t any signs for meet and greet. We ended up googling the phone number so they could talk us in. Why wasn’t this made more clear? Once we got to level 5 it was carnage with traffic completely log jammed and we couldn’t get to the proper bay and just parked where we could. Next time I would use long stay for less stress.

Mr Miller, 21 Jun 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
2 out of 5

Had to wait about 30 minutes for car. When it showed up it obviously been parked somewhere under a tree. It was covered in leaves and dirt and appeared to have cat prints all over it. I said to driver about it but all he said was wind was bad. I will not be using blue circle again.

Mr Hollyhand, 23 May 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

We booked Blue Circle Parking -Meet and Greet at T2 Heathrow. Terrible service. Too busy ,not clear and have just received a parking ticket as they had parked our car in T4 for 45 hours!!!!!! They put the phone down on me and the landline is incorrect. The TRUSTPILOT reviews do not match up with yours-1.5 out of 5!!!!!!

Mr Carr, 16 May 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

Waited 35 minutes for car to be returned at 10pm at night! advised at drop off return flight number but this was ignored so when I called when I collected my luggage I was advised it would be 25 mins for car - it was actually 35 mins

Mr Parfitt, 14 May 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

My car was full of muddy footprints when it came back!

Mr Quinn, 11 May 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
4 out of 5

Our flight was cancelled so we came back one day late. And was informed to pay £15. When the driver came (LHR T2, level 4), he said he only takes cash and dose not give change. So I given him £20 instead £15 as I didn’t have exact £15 in my pocket. As a properly operated business, you should either take contactless payment/online payment or gives customer change for cash payment.

Mr Wang, 10 May 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
3 out of 5

Pretty seamless. No problems whatsoever.

Mr Hayes, 08 May 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
4 out of 5

Very easy just drove to T2 LHR car park. Very quick and efficient handover. On return car immediately ready and quick check back in. Would definitely use again.

Mr Kassell, 04 May 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

changes flights home, sent email and got email back confirming change of flight. tried to phone after collecting luggage but all busy so then had to wait 30 mins for car. Also got fed up with SO many Holiday Extras emails I nearly went mad,

Mrs Wilson, 01 May 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

All was as expected and effecient

Mr Midlane, 25 Apr 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

The Heathrow T2 Parking was convenient and operationally worked quiet well, I had a 15 min wait in return. The car was absolutely filthy when I go it back, covered in thick dust, it was spotless when I dropped it off, so factor in the cost of washing your car.

Mr Seale, 19 Apr 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
3 out of 5

Blue circle we’re rude, I had to wait 30 mins for car on return and when the car arrived it was absolutely filthy, it looked like it had been parked at the side of a cement factory. Will never use again

Mr Stinson, 17 Apr 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

All went as planned. Called as requested after picking up luggage and car was waiting. Will use again.

Mr Lamb, 08 Apr 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

good and fast service

Mrs Main, 05 Apr 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

We used Blue Circle M&G at LHR - on returning from holiday, phoned them from baggage claim, advertised 20 minutes to get the car. We stood for an hour and 10 minutes waiting for the car. The excuse was that the car was blocked in at the site. Should they have been more prepared ? Lack of communication. Will not use again.

Mr Pearson, 29 Mar 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

The google map directions we got from the app took us to the T3 parking building and not the T2 parking building and we had to pay to exit the bulding.

Mr King, 10 Mar 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
4 out of 5

Meet & greet parking with blue circle was perfect. Drop off and pickup at the airport very convenient. Any changes made on holiday extras was easy and quick.

Mr Oldfield, 22 Feb 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

I had terrible experience with Blue Circle Meet and Greet. First it was the online directions that took me to T3 instead of T2. I couldn’t access T2 Level 4 and had to pay £15.50 at T3 and another £15.50 at T2 level 1. In all cases there were no directions to Blue Circle. When I finally made it to Level 4 their station was not manned and the phones were not being answered. It was stressful as we were running out of time. I will use Holiday Extras again but not for Blue Circle Meet and Greet ever again.

Mr Machona, 21 Feb 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
2 out of 5

Stress free way to start and finish a flight from Heathrow T2. Efficient friendly staff took over car on our arrival and then returned it to the level 4 parking area at the agreed handover time when we returned. A well organised operation.

Mr Christie, 17 Feb 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

We followed the rules and called once we had all our baggage. We were then told it would be about 20 minutes before the car arrived. If fact it was 40 minutes plus, even to the point that the reception guy was calling to find out what was happening. Have used this service at Gatwick and was superb, next time maybe I will use the long stay, just as quick at Heathrow.

Mr Carl, 08 Feb 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
3 out of 5

Everything went well except the company didnt advise me that my tyre went flat. As i had to switch terminal on arrival back in the UK, the driver actually drove my car to the terminal on a flat tyre. This was not professional at all.

Mr Charlot, 26 Jan 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

Great service thank you

Mr Holder, 05 Jan 2022

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

We had a long wait at Heathrow to drop off car for meet and greet parking and it was freezing. When we returned we waited an hour from phoning for our car to be returned to us. Won’t use again

Mrs Pasmore, 05 Dec 2021

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

Very good service I didn't have to wait as I handled the car and the pick up was very fast as always

Miss Diasluis, 01 Nov 2021

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

I was kept waiting at the drop off for 25 minutes and despite following the instructions to the letter, I had to wait for 25 minutes for a driver to return my car. For me, the benefit of valet parking/meet and greet is the speed of drop off and collection. I didn't get this benefit and would have been just as well saving my money and catching the bus to a long stay carpark!!!!

Mr Smalley, 11 Oct 2021

Purple Parking Meet and Greet T2 (was Blue Circle)
2 out of 5

Clear instructions for drop off and collection but had to wait over 30 mins in car park for my car to arrive from off site. After a long wait at immigration this was not what we expected.

Mr Shepherd, 29 Sep 2021

Purple Parking Meet and Greet T2 (was Blue Circle)
4 out of 5

Directions you provided to the correct floor level for “off site meet and greet “parking at Heathrow were not clear. Had to exit the car park and re-enter to get to the correct level. The staff were very helpful and the parking process was vey quick and efficient. On arrival back at Heathrow, I had a call telling me the car was ready before I had a chance to phone. Would use this service again.

Mrs Henderson, 08 Sep 2021

Purple Parking Meet and Greet T2 (was Blue Circle)
5 out of 5

Had to wait 30 mins to drop car off at airport (no one there at counter), and another 30 mins to pick it after after returning, even though I phoned ahead. Man at the counter that time didn’t seem to care. Appalling service and not what you expect when you pay for meet and greet.

Mr Tappenden, 24 Aug 2021

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5

Everything went very well apart from one thing: the car was very dirty when delivered with sticky mud and bird poo. Not ideal.

Mr Sfikas, 19 Aug 2021

Purple Parking Meet and Greet T2 (was Blue Circle)
4 out of 5

The service was fantastic but when they brought my car back to me at the airport, I could not believe the state of my car it was so dirty had to stop out side car park to clean windows so I could see. Not happy

Mr Plunkett, 17 Aug 2021

Purple Parking Meet and Greet T2 (was Blue Circle)
1 out of 5