Holiday Extras customers who booked the Servisair were asked if they would like to leave a rating and also any comments or feedback. Have a little read to get a picture of their experience.
Viewing reviews 1 - 50 of 70
The lounge was kept vey clean by the staff and was very comfortable
Miss Ward, 23 Oct 2007
4 out of 5
As a first time visitor I was delighted to fing that the Holiday Extras Lounge was every bit as comfortable and well equipped as many Airline lounges
Mr Grant, 09 Oct 2007
5 out of 5
Very good value, and excellent service. We will definitely book a lounge with you on our next holiday.
Mr Jones, 28 Jan 2008
5 out of 5
Great welcome and a very relaxed atmosphere as usual , many thanks!
Mr Hill, 12 Jan 2008
5 out of 5
Our first experience, will certainly be using the facility again!
Mr Pearson, 20 Sep 2007
5 out of 5
It was absolutely great to be able to sit in a calm base before the flight. Excellent facilities and more pleasurable than the Club loung which is too busy
Mrs Dhand, 12 Sep 2007
5 out of 5
Very clean and comfortable area - a good starting point for a trip.
Mrs Cox, 16 Jul 2007
5 out of 5
Always most relaxing before a long flight!
Mr Green, 12 Jul 2007
5 out of 5
A very good way to relaxe before the flight
Mr Faulkner, 29 Jun 2007
5 out of 5
Very quick and simple.
Mrs Carter, 25 Jun 2007
4 out of 5
Hallmark was excellent!!!!!!
Mr Bradley, 11 Jun 2007
5 out of 5
really nice and relaxing, flights were announced to us directly
Mrs Woollett, 28 May 2007
4 out of 5
Easy to use website with quick responses and confirmation e-mails. I have used it several times and will do so again in future.
Mrs Lloyd, 13 May 2007
5 out of 5
A very enjoyable first experience. All the staff were personable and efficient. I will not hesitate to use and recommend the service in future. Many thanks
Miss Carlton, 08 May 2007
5 out of 5
A nice relaxed atmosphere before a hectic holiday
, 04 Mar 2007
5 out of 5
The buisiness lounge provided a relaxed environment whilst waiting for our flight
, 20 Feb 2007
4 out of 5
*In spite of severe flight delays, nobody made us leave on time.Comfortable setees, easy to keep an eye on the departues screen ( or non departures...). Meticulously tidy and above all peaceful.Worth the money, and more!! Would be prepared to pay extra if hot meals were available
, 21 Feb 2007
5 out of 5
Very easy to use online service. Booked at the last minute, but everything was very efficient!
, 15 Jan 2007
5 out of 5
Enjoyed the quiet, smoke-free environment. Staff were accommodating and friendly. Good range of beverages. Would have liked a broader range of snacks other than starches.
, 17 Dec 2006
4 out of 5
spacious, friendly & plentiful
, 26 Oct 2006
5 out of 5
The user friendly site and speed of booking was great.Thanks.
, 02 Oct 2006
5 out of 5
Pleasant and comfortable.Relaxed atmosphere.
, 30 Aug 2006
5 out of 5
It was excellent, made our stay at airport so much more relaxing.
, 24 Jul 2006
5 out of 5
Very accomodating at short notice
Mr Rankin, 24 Jul 2008
5 out of 5
The lounge provided an ideal place to work while waiting for my flight and the staff were courteous and friendly.
Mr Long, 03 Oct 2008
5 out of 5
full marks for providing a wonderful service at such a reasonable price. Also all your staff are hardworking, efficient and friendly
Mrs Keenan, 06 Oct 2008
5 out of 5
excellent service peacefull away from the crowds helps you relax before travel
Mr Kettle, 09 Nov 2008
5 out of 5
A relaxing start to the holiday. Good value.
Mrs Scott-Collins, 12 Nov 2008
4 out of 5
Great way to start a holiday, totally stress free and great service, would recommend the experience to any one
Mr Winters, 11 Dec 2008
5 out of 5
Good service and very helpful staff
Mrs Powell, 14 Apr 2009
5 out of 5
The comfort and refreshments were, as always, very good.
Mrs Cox, 25 Sep 2009
4 out of 5
The only thing that I would comment is that it would be nice if a selection of sandwiches were available. i know there were crackers and cheese but I do not eat cheese but if you are traveling on a long journey it would be nice to have a little better choice but on the whole the lounge and staff were very good. Thank you
Mrs Colyer, 04 Nov 2009
5 out of 5
Very relaxing after a 13 hour flight from singapore to have a couple of hours away from the general airport bustle before final flight home to scotland. Extremely good value for money considering free coffee, refreshments, papers etc. Lounge environment very calm and of a very good standard a nd staff very helpful.
Mrs Bruce, 03 Mar 2010
4 out of 5
Staff were very helpful. Snacks, etc. were good.
Mrs Tallantire, 10 Sep 2010
4 out of 5
I wonder if the snack food available could be just a little more healthy and less fat and sugar laden. Otherwise this service makes such a positive difference to our our flights - comfort and peace.
Mrs Price, 18 Oct 2010
5 out of 5
the lounge was very comfortable, a good relaxing start to our long haul travel.made our travel experience so easier. we will definitely use this service again
Mrs Heppleston, 07 Dec 2010
4 out of 5
The servisair lounge at Heathrow terminal 1 was really nice. It was so nice to have somewhere comfortable and peaceful to sit while waiting for our plane. Just a shame it was so far away from our gate.
Mrs Collyer, 07 Mar 2011
4 out of 5
An excellent way to start a journey. Nice and relaxing. Would certainly book again and recommend, as I was by friends.
Mrs Newman, 21 Mar 2011
5 out of 5
booked on line into Servisair lounge as I needed to be at airport very early and was carrying a wedding dress. Staff in lounge were conspicuous by their absence. Lots of glasses and food left on vacated tables.
Miss Blake, 18 Apr 2011
4 out of 5
No issues at all - environment was relaxing, and the refreshments welcome.
Mr Tulley, 12 Mar 2011
4 out of 5
excellent facilities, staff most considerate getting me to the plane, thank you.
Mr Knox, 07 Mar 2011
5 out of 5
Very good value
Mr Bayman, 29 Apr 2011
5 out of 5
The Exec lounge at Heathrow was great - really relaxing before the start of the 11 hour flight to US. Perfect start to the holiday.
Mrs Parfitt, 14 May 2011
5 out of 5
The lounge we used at Heathrow 1 was pretty dull. I've been in much nicer.
Ms Harrison, 26 May 2011
3 out of 5
very ggod value and pleasant staff. Might well use again
Mr Scott, 25 Oct 2010
5 out of 5
We had booked the lounge at Heathrow and had a lovely relaxed time for 3 hours- no screaming infants, or pushing crowds. Staff pleasant and helpful.
Mrs Hobson, 25 Sep 2010
5 out of 5
Booking very easy, lounge as described
Ms Finlayson, 12 Sep 2010
5 out of 5
The airport lounge at Terminal 1 Heathrow, was well equipped, comfortable and served our purposes very well.
Mrs Heber-Hall, 10 Aug 2010
4 out of 5
As usual everything was excellent. Thank you
Mrs Morrish, 04 Jun 2010
5 out of 5
Yes everything was fine. For a single person traveling alone it was a welcome experience.
Miss Mawson, 26 May 2010
4 out of 5
Viewing reviews 1 - 50 of 70